Return eligibility and timeframe
We accept returns for most items within 30 days of delivery. Items must be returned in their original condition with any included packaging, unless the item is faulty. If an item is damaged on arrival or is faulty, please contact us promptly so we can advise on next steps.
How to start a return
Refunds and processing time
Once we receive and inspect the returned item, refunds for approved returns are processed within seven business days. Refunds are issued to the original payment method where possible. If original shipping was charged and the return is approved for a full refund, original shipping charges may be refunded in accordance with the circumstances of the return. Please note that the time it takes for your bank or card issuer to post the refund may vary.
No restocking fee
There is no restocking fee for approved returns. However, items returned in damaged or altered condition may be refused or subject to a partial refund depending on the severity of the damage.
Exchanges
We do not maintain an automatic exchange process. If you want a different size or colour, please return the original item for a refund and place a new order, or contact us for assistance before returning the original item.
Policy updates
This policy was last updated on 10-Mar-26. If you have any questions about returns, contact us at [email protected] or +1 4033811420.
This store’s return settings
Request an eligible return within 30 days after delivery. Approved refunds are processed within 7 business days; yonkafr pays reasonable approved return-shipping costs. Restocking fee setting: none. Original shipping is refundable for an approved return. These store settings override different manufacturer instructions. Request instructions from [email protected]; store address: 318-1730 10th Ave. South, Lethbridge, AB, T1K 0B5, Canada.
Store-Specific Return Details
- Return receiving region: Canada
- Return method: Mail after authorization
- Return request window: 30 days after delivery
- Return shipping payer: Store for approved returns
- Refund processing: 7 business days
